4.
1assist
2 suggest
3 check my records
4 lost in the post
5.
1 similar
2 no similar
3no similar
4 similar
5no similar
6 similar
6.
1refund
2 comp1ensation
3 faulty part
4loosing bussines
5 making a noise
6doesn'tfit
7.
1customer relations
2 customer relations
3customer
4customer relations
5customer relations
6customer relations
7customer
8customer
8.
1return
2under warranty
3make a claim
4compesation
5refund
6refuse
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